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about us
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 WARNING:
The Pest Control Industry is Largely Unregulated.
Don't Hire A Pest Controller Until You've Read
This Consumer Protection Report
How To Make Sure You Don't Pay Too Much,
Put Your Family's Health At Risk, or
Let The Pests Reinfest Your Home
My name is Gary Journeaux, owner of Competitive Pest Control. We’ve been safely making homes pest free for 20 years… and we do something that is unique to this industry, in that we eliminate many of the problems people traditionally face when dealing with pest control companies. In a recent survey, taken with Sydney homeowners who had recently used a pest controller, it was found that they experienced six major frustrations and problems during the process. I would like to show you these six issues and then tell you how to eliminate them. This report will show you how to get rid of the pests safely and prevent them from coming back, without the hassles and without hidden costs (you’ll get a fixed quote with no surprises) by professionals who show up on time, and don’t make a mess of your home.
The 6 Problems Almost Everyone Has When Hiring A Pest Control Company
1. They Show Up Late: 58% of those surveyed said the company wouldn’t give them an estimated arrival time, forcing customers to wait around all day. Almost 89% of the rest showed up late anyway, with most not calling to let the homeowner know. Several pest control technicians failed to show up at all.
2. Harmful Chemicals Near Children & Pets: If you have children or pets, their safety is your number one concern. If they are exposed to the harmful chemicals used by many operators, the acute and long-term health effects can be devastating. For your family’s sake, insist on using a company who only uses environmentally friendly treatments.
3. They ‘Trap’ You With Expensive Hidden Charges: Over 32% of those surveyed had hired pest controllers who gave them low quotes over the phone (often significantly lower than their competitors), only to have the serviceman add surprise “extras” to the bill once he was onsite. Avoid companies who sound too good to be true, and choose a company who is priced slightly under the big name brands who have to charge more to cover their expensive advertising and franchise costs.
4. They Don’t Carry Full Insurance & Put Your Home At Risk: Your home is worth hundreds of thousands, perhaps millions of dollars, and I’m sure its well insured. But that won’t help you if your pest controller is one of the 3 out of 5 who do not carry full insurance. If they miss termites during an inspection the damage to your roof void will cost you tens of thousands to replace. Protect yourself; make sure your pest controller carries full Professional Indemnity Insurance. If they don’t, run the other way (no matter how cheap the quote, it just isn’t worth it).
5. The Infestation Comes Back Fast: An alarmingly high percentage (over 40%) had a pest controller “get rid” of their pests, only to have those same pests back in the house within weeks. You want the pests gone, so make sure you hire a company who happily promises up front that they’ll give you a free top-up if there’s ever a problem.
6. Dirty, Untrustworthy & Unprofessional: How a company treats you when you call is a good guide for how they’ll treat your family and property as they walk through your home. Chances are you’ll get one-man operators who are rough, and too busy doing their work to give good service after the sale, or telemarketers who don’t know what they’re talking about and can’t answer your questions. Remember to ask if their service people are uniformed and if the trucks are clean? If they don’t look after their property they won’t look after yours. You want a company that is happy to talk you through the process, instead of just giving you a price.
But You Don’t Have To Put Up With That Kind Of Mistreatment…
The good news is that there are still a few companies who believe in good old-fashioned service and will guarantee you competitive pricing without compromising on safety or quality. To find them, you need to know what to look for, and what to ask for when you call.
I’ve Created What I Consider To Be The Perfect, Customers-First Pest Control Company. Take 90 Seconds And See If You Agree…
1. We only use environmentally friendly products: To protect your family and pets, our pests professionals only use environmentally friendly treatments, and proven safe application techniques. Your safety is our top priority.
2. 10% Profits to Children’s Charities: We started The Competitive Foundation in 2008 with its sole purpose of donating 10% of all Competitive’s profits to various children’s charities, both here and overseas.
3. You’ll be 100% delighted, Guaranteed: We’re only satisfied when you are. We’ll even call you after the job is done to make sure you’re happy. If we’ve done anything to make you unhappy, we’ll listen, apologise, and put it right. It’s only happened 3 times in 15 years, if we can’t make it up to you we’re happy to give you your money back. We are the only pest control company in Australia to offer a 100% Money Back Guarantee.
4. 100% Carbon Neutral: Whilst Environmentally Friendly products are great, we want to ensure that we leave a minimal footprint on the global environment. Competitive has purchased carbon credits, through a company called Climate Friendly, in an effort to reduce our carbon emissions.
5. Voted #1 by customers in the Telstra, Cumberland and True Local Business Awards: Let’s be honest, pest control’s not a very glamorous industry, so you wouldn’t expect to see a pest control company taking out big city business awards. But each year, hundreds of happy customers take the time to vote for us in NSW’s four major business award programs.
6. Friendly, knowledgeable and helpful on the phone: Our expert customer service team will listen to your situation over the phone, and recommend a treatment plan for your home. They’ll take the time to answer all your questions, and you’ll know exactly what to expect when you schedule your treatment.
7. Uniformed, professional and tidy technicians: No creeps, roughies or weirdos, your service person will arrive in a neatly pressed uniform and a sparkling new truck. Among the highest trained in the industry, they’ll take a few minutes to explain the treatment plan, and then get to work. When they finish, there’ll be no mess. In fact, the only thing you’ll notice is that all the bugs are gone.
8. We are fully licensed and insured to protect your home: Our inspections are thorough (no one’s ever found termites in a house that we’ve passed in an inspection), and we are fully insured so you’re home is 100% protected.
9. Our prices are competitive. Call 3 companies, then call us. You’ll find our prices are very competitive, lower than the major competitors.
Now you know what to look for (and what to look out for) when choosing a pest control company.
If you have spiders, cockroaches, termites or other pests right now, call 1300 766 614 for a FREE Pest-Free Home Plan, 5 minutes of unbiased advice on the best treatment for your situation, and a fixed price quote.
Here's to keeping your home safe, clean and pest-free.
Warmly,
Gary Journeaux
Competitive Pest Control
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